52  Governance & Communication

52.1 Purpose

Governance defines how decisions are made in a clinical trial.

While CRA operations generate information, governance structures determine: - who reviews it, - who decides, - and how actions are authorized.

Effective governance prevents: - unclear accountability, - delayed decisions, - and unmanaged escalation.


52.2 Governance Structures

Typical governance layers include:

Level Purpose
Study Team Operational coordination
Safety Review Committee Safety oversight
Vendor Governance CRO / vendor performance
Steering Committee Strategic decisions

Not all trials require all layers, but every trial requires defined decision pathways.


52.3 Study Team Meetings

Study team meetings typically occur: - weekly or biweekly during conduct

Common agenda: - enrollment status - monitoring progress - safety updates - data quality issues - risk register review

These meetings are the operational heartbeat of the trial.


52.4 RACI Framework

RACI defines roles:

Role Meaning
R Responsible (does the work)
A Accountable (owns outcome)
C Consulted
I Informed

Example: - CRA: Responsible for monitoring - CTM: Accountable for monitoring quality - Safety: Consulted on AE issues - Sponsor: Informed of status


52.5 Decision Logs

All major trial decisions should be documented:

  • protocol amendments
  • enrollment strategy changes
  • vendor replacements
  • escalation outcomes

Decision logs provide: - transparency - accountability - audit trail


52.6 Communication as Risk Control

Poor communication is itself a risk.

Governance ensures: - consistent information flow, - documented decisions, - controlled escalation, - and stakeholder alignment.

Communication is not soft skill. It is a control mechanism.